As a result of the current economy, more and more PR agency owners are finding themselves having to work harder to attract new clients. One of the ways many are doing this is by developing more effective ways to communicate and connect with their customers. This has included creating more efficient communication platforms. In recent a survey conducted of over five thousand business executives, most replied that trying to reach a business by telephone was oftentimes very time consuming and frustrating. For agency owners, this means that phones should not be your primary customer service channel. When asked how they prefer to communicate with businesses, most executives replied that they preferred to use a website function or direct email address. To learn more about why telephones should not be a primary communication source go to http://blog.livehelpnow.net/2012/05/7-reasons-phone-customer-service-cha...
Word has been circling the Web for the past few days: Big pharmaceutical companies, once safe behind privileged protective walls on Facebook, are now being exposed to the rest of the world. The social network said it would no longer disable the comment function for pharma companies...
FULL STORY: http://www.prdaily.com/Main/Articles/846a3d9a-d6a3-474b-9c62-9a23047a1984.aspx
For a moment this morning, the fight over the sanctity of America's borders centered on an unlikely battlefield. If you were on Cola-Cola's Facebook page and saw all the Glenn Beck-like vitriol, you might have thought the Happiness Factory had just staffed up with a a bunch of illegal (but cheerful!) immigrants. Alas, it was just a technical glitch that made Americans do the unthinkable: read another language...
Full Story: http://adage.com/article/digital/coke-teach-world-sing-perfect-harmony-facebook/229229/
When it comes to leaving a job, there’s burning bridges and then there’s what Bradley Frank allegedly did.
The 31-year-old Hollywood PR man is accused of deleting everything related to his clients from his employer’s computer, stealing the company’s entire database, and copying the company’s server documents before going to work for rival Rogers & Cowan...
Full Story: http://www.prdaily.com/Main/Articles/8709.aspx
Tag Heuer, the Swiss watchmaker owned by LVMH Moet Hennessy Louis Vuitton, ended its endorsement agreement with Tiger Woods when the golfer's contract expired last month.
Full Story: http://adage.com/article/news/tiger-woods-dropped-tag-heuer/229161/
Unpaid internships are illegal unless they meet very specific criteria. Any company who solicits unpaid interns is swimming naked in the human resources pool.
One way to stop these internships is to encourage students not to take unpaid jobs. But it’s much more complicated...
Full Story: http://www.prdaily.com/Main/Articles/8870.aspx
